Help Desk
Smart Algo-Trade Help
Q: What is the Double FX Robot?
A: Our Double FX Robot operates using a unique mathematical trading algorithm, unlike anything you’ll find in other Forex Robots or Expert Advisors (EAs).
The robot is fully automated and trades for you 24/5.
All you need to do is complete a simple setup, and the Double FX Robot will start trading on your account to generate profits for you!
Q: How can I get the Free Forex Robot?
A: To get the Free Forex Robot with a one-year license, follow these steps:
- Register and open a new account by clicking on the banner below. Each broker’s operations are separate from the FX Robot you receive.
- Deposit funds to start making profits (it’s your money, and you can withdraw it at any time).
- Send us an email with your MT4 account number to support@smartalgotrade.com, and we will reply with the Free Forex Robot.
Q: I already have a broker. How can I get the robot?
A: Our broker partners for the Free Forex Robot deal are AvaTrade and IronFX. You can get the Double FX Robot for free only with a new live account. To open a new account, visit: Compare Forex Brokers.
The Double FX Robot works with any broker that supports the MetaTrader 4 platform.
If you already have a broker, you can purchase the robot here: Free FX Robot.
Q: Is it difficult to set up?
A: Not at all! The setup is simple, and the Free FX Robot will start trading on your account to generate profits. You will receive step-by-step instructions on how to set up and run the Free FX Robot. If you have any questions or need assistance, our support team is always available—just email us at support@smartalgotrade.com.
Q: Can I use the robot while trading on a phone app?
A: The robot runs on the MetaTrader 4 platform, which must be installed on a computer, laptop, or VPS. However, the MT4 platform also has an app for smartphones and tablets (Android or iOS) where you can monitor your trades.
Q: Is a VPS required?
A: A VPS is highly recommended but not required. The FX Robot only needs a constant internet connection and should be left running 24/7. If you don’t have a stable internet connection or cannot keep your computer running all the time, we suggest using a VPS. You can get a Forex VPS here: Forex VPS.
Q: What returns can I expect?
A: Returns depend on market volatility, your capital, and the level of risk you’re willing to take. You can view some results here: Double FX Robot Results.
Q: How many currency pairs does the Free FX Robot work with?
A: The Double FX Robot can trade all currency pairs simultaneously, depending on your risk tolerance and account balance. We recommend trading major currency pairs like EUR/USD, GBP/USD, AUD/USD, NZD/USD, USD/JPY, USD/CHF, USD/CAD, EUR/JPY, and EUR/GBP due to their smaller spreads.
If you’re unsure about risk and profits, start with three currency pairs and adjust based on the results.
Q: What is the minimum deposit required?
A: The minimum deposit for a live account (normaly is $100) depends on your chosen broker. You can view the minimum deposit for each broker here: Compare Forex Brokers.
Q: How do I install the robot?
A: Simply copy and paste the robot into the ‘Experts’ folder in your MT4. For a step-by-step guide, click here: Install Expert Advisor into MetaTrader 4.
Q: Can I try it on a demo account?
A: Yes, for a Demo account, you should have received an email with the subject ‘Double FX Robot for Demo account.’ The robot file is attached there. Please check your inbox!
Q: The robot file (ex4) didn’t open properly. What should I do?
A: Do not try to open the file. Simply copy and paste it into the ‘Experts’ folder in your MT4. For a step-by-step guide, click here: Install Expert Advisor into MetaTrader 4.
Q: Where can I see your live results?
A: We do not display our live account due to legal reasons, as we are a company, not an individual.
That’s why we offer a one-month Demo account (without any deposit required) and a one-year free license, so you can try it with no risk.
You can view some results here: Double FX Robot Results.
Q: What is the best leverage to choose for my account?
A: Higher leverage can be beneficial (don’t worry, the robot will calculate your order size based on your balance), and the default setting is recommended.
Q: What is your Partner Code for the AvaTrade broker?
A: Our Partner Code for the AvaTrade broker is 58210.
Q: I already have an account with AvaTrade broker. What should I do next?
A: Please contact AvaTrade support at cs@avatrade.com and request to have your account placed under the SmartAlgoTrade Tag (ID: 58210).
Q: What is your Partner Code for the IronFX broker?
A: Our Partner Code for the IronFX broker is 37467.
Q: How can I remove myself from the email list?
A: You can remove yourself from our email list by clicking on the ‘Unsubscribe’ link at the bottom of any email you received from us.
Q: Could you please provide your phone number?
A: Our policy provides support to our customers via Email, Facebook, and screen sharing through AnyDesk if needed.
You can discuss this deal and any financial matters directly with our partner broker.
Q: I’ve already installed the robot, but why isn’t it trading?
A: Please check the Experts tab for any errors and let me know if you see any.
Error ‘0’ means you are blocked from automatic trading on the broker’s side. Please contact your broker’s support team and ask them to enable automatic trading for your account.
Guide how to access the Experts tab in your MT4 platform:
- Open your MetaTrader 4 (MT4) platform.
- In the top menu, click on “View” and then select “Terminal” (or press Ctrl+T).
- In the terminal window that appears at the bottom of your screen, you will see several tabs. Click on the “Experts” tab.
- This tab will show the logs related to any Expert Advisors (EAs) running on your platform, including messages and errors.
If you encounter any errors or issues with your Expert Advisor, this is the place to check.
Q: How does the EA normally close trades?
A: To adjust the EA’s behavior, change the setting StopNewSeq to True and set MaxTradesFX to 0.
Q: What are all the settings of the robot?
A: You have received the Double FX Robot, which means you actually have two robots in one file (see the attached file and the installation documentation).
- The first robot starts with a 0.01 Lot for every 1000 (default setting) and continues to place trades until the Take Profit (TP) is reached. The lot size can increase as we aim for a realistic TP. This robot does not use a Stop Loss (SL).
- The second robot calculates the lot size based on your risk level (default is 2.5%) and can execute multiple trades in parallel, depending on the MaxTradesFX setting (default is 2). This robot does include a Stop Loss (SL).
Q: What is the difference between the Double FX Robot and a standard Forex Trading Robot?
A: Our first robot, the Forex Trading Robot ($279 for one year), was designed for precision but trades less frequently. To meet client demand for more active trading, we developed the Double FX Robot ($429 for one year), which combines two different algorithmic trading strategies—one of which is the Forex Trading Robot.
Q: Why would you give me the Double FX Robot for free if it’s really that good? What’s the catch?
A: We’ve secured a partnership deal with the broker, allowing us to offer the Double FX Robot for free. We receive compensation from the broker, while the broker gains new clients who have the potential to profit using the FX Robot. It’s a win-win situation for all three parties. Additionally, 92% of our clients continue with us and purchase the FX Robot after experiencing success in Forex trading during their first year.
Q: What happens if my computer loses power?
A: Any trades that are already open will remain open or will close if they reach the Take Profit level. However, no new trades will be executed while your computer is off. Trading will resume once you reopen the MT4 platform.
Q: Why not use this Double FX Robot for yourself to make money instead of selling it?
A: As Robert Kiyosaki, the author of the bestselling book “Rich Dad Poor Dad”, says: “Rich people think about multiple streams of income.”
Q: Can I earn money if I refer my friends to this deal?
A: Yes! You can become our affiliate. After registering as an affiliate, you will receive a unique link to share with your friends or post on social networks.
